Ekaterina Kokoshitskaya
United Emirates Experience
Finance Manager
In charge of trade receivables of two operating and one pre-opening hotels (Dubai, UAE – Zurich, Switzerland)
Owner reporting
Credit Manager
Crisis management during Covid 19 pandemic
Corporate invoicing for all Rotana properties worldwide
Owner’s account billing
Payment dispute resolution
Payment plan negotiation
Credit team management
Control and training of operational departments
Bank reconcilliations
Developing cash flow improvement strategies
Credit Manager
Hotel Opening
Opera Installation
Authorizing companies for direct billing by performing business reference checks
Monitoring compliance of concerned departments with accounting standards and procedures
Balancing credit card ledgers
Handling guest disputes
Ensuring compliance with laws and government regulations, security of PII and PCI
Improving tax compliance strategies
Strong payment follow-up and communication
Maintaining long-term relationships with other credit professionals in the Dubai Cluster
Accurate reporting and business data analysis
Month-end and year-end reconciliation and reporting
Approving and processing refunds
Protecting owner’s and company’s assets
Developing customer credit Local Standard Operating Procedure
Team hiring
Internship: Accounting Generalist, Credit Card Expert
Monitored daily operations in all the outlets involving cash and credit card transactions
Checked accuracy of the guest invoices, payslips and authorization forms
Communicated directly with bank heads and bank processing department to resolve guest issues on a daily basis
Accounts’ clearing, audit and control of event orders and payment procedures
Internship - Admin Supervisor
Handled administrative functions in Food & Beverage for Alfred Dunhill Championship 2014
Managed reservations and complaints of high-profile guests
Dealt with cash flows and bank dockets on the day-to-day operations
