freelancer
Email Verified Sorin Gavrila
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Member since October 25, 2022
Profile health 40%

Copywriter, Translator, Data Entry, Virtual assistant

  • $10.00 - $100.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-04-2.pngUnited Kingdom
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Services

Experience

Volunteer

  •  Caritas Salò
  •  Apr 2017 - Present

Assistant for disabled person

  •  Nov 2017 - Feb 2022

Virtual customer care assistant

  •  Internet Marketing Online srl netbet.it
  •  Sep 2015 - Oct 2017

customer assistance by mail and chat

updating company database and customer profiles

monitoring customer satisfaction and developing modalities to improve it

assisting to creation of methods to provide an excellent customer care to unsatisfied and problematic customers

betting guidance and recommandations based on each customer's budget

credit winnings

Assistant for disabled person

  •  Feb 2011 - Aug 2015

Press officer

  •  Sprint House snc
  •  Feb 2009 - Sep 2010

writing official press releases in Italian and translating them into English for various teams in the World Superbike Championship

sending press releases to both Italian and international mailing list including newspapers, motorcycle magazines, websites and sports tv

updating team websites with press releases, news and photos

teams TRIUMPH BE1 RACING, PATA APRILIA, TROFEO PARKINGO SERIES, AZIONE CORSE

Receptionist

  •  NUOVO RESIDENCE TOSCOLANO
  •  Apr 2007 - Oct 2007

customers check-in and checkout

invoicing

database management

handling phone calls

Education

Foreign languages degree

  •  Università Cattolica del Sacro Cuore Brescia
  •  Sep 2002 - Jun 2005

English, Spanish and French at Italian university applied to marketing and tourism

High school diploma

  •  Liceo Enrico Fermi di Salò
  •  Sep 1999 - Jun 2001

foreign languages English, French and German at Italian high school

no title

  •  Liceul William Shakespeare Timisoara
  •  Sep 1998 - May 1999

foreign languages English and French