Analysis and handle clients Accounts on System .
– preparing a financial Account Statement for each client.
– Ensure that all transactions and data related to the account are correct.
– Handle and Edit all problems and incorrect data that i found in the account.
– follow up all cases that we sent to legal department.
– follow up , Support and provide the legal department members with all required data ,documents and information that they need to close legal cases .
– the financial representative who responsible for cooperating with operation department.
– follow up , Support and provide the operation department members with all required financial data ,documents and information that they need to proceed in the Handover of units to clients.
– customer care financially specialist at finance department.
– handling all financial problems and requests of the clients .
– Responsible person for Allocation Transaction on System.
– Allocate all Transactions on system for ( Clients Account , Notes Account , Return Checks Account ) at the end of each month.
– Collection Past Due Installments monthly .
– Follow up with clients continuously
– Clarify the terms, conditions and penalties for delay in payment of the dues which agreed in the contract.
– Trying to find a quick and effective solutions with the customer that are compitable with the company policy.
– collection the due installments monthly .
– Follow up and reminding clients with their due installments dates through phone call , SMS , WhatsApp message.