* Customer Service (Phone, Web, Email and Face-to-Face)
* Sales
* Use of EFTPOS system
* Use of Jiwa system
* Use of Paula system
* Invoicing
* Purchase Orders
* Product updates (Website updates)
* Assistant to Sales, Dispatch, Marketing and General Manager
* Management of Personal, Sales and Great Aussie Lawns Website email inboxes
* Picking of Stock
* Freight Quotes
* Microsoft Word, Excel & Outlook
* Office Administration
* Reception duties
*Quarantine Compliance
* Writing and Issuing of Meeting Minutes

* E-Marketing Co-ordination & Management, Content Writing, Design & Delivery of e-publications, Knowledge of auto-responder via Mail Chimp and Lists also.

* Management of subscriptions for data analysis, integrated through Social Media channels that I was also managing alone - and of which my Facebook page gained over 400 likes in just over three weeks.

* Management of Social Media Channels.

* Self-education of SEO (beginner) and Zero-Cost Marketing strategies via Udemy, and attendance of workshops for Branding, Marketing and Social Media also.

* Participation in Logo Design.

* Web Design for concept web page via WIX's online CMS.

* Goals and Planning, Liaising with Business Officials & Authorities, Liaised with Wholesalers, suppliers etc.

* innovations; Original idea negotiations with e-commerce business officials, confidentiality agreements & IP patent for my idea that was in place.

* Website Administration
* Patrol & Management of Copyrighted images
* Online Moderations
* Issuing of Copyright / IP Letters
* DMCA & Non-DMCA Complaints
* Approvals, Delegation, Training & Task Management to Staff Members
* Remote Work Station
* Editing of Wiki Know-How site
* Google Docs
* Customer Service