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Email Verified Ma Elvira Oco
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Member since September 29, 2022
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Virtual Assistant, Graphic Designer

  • $8.00 - $20.00 / hr
  • Singapore
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A highly talented, detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time with extreme confidentiality. Worked in fast-paced, virtual environments following established procedures and practices to exceed customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational and or administrative skills combined ensuring 100% customer satisfaction.

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Email Verified Ma Elvira Oco

Graphic Designer

Starting From $10.00
  • 0.0/5 (0)
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Experience

Customer Support Specialist

  •  ZC KINGS MANPOWER INC
  •  Jul 2017 - Jul 2018

*Screens and assesses coverage or non-coverage availments for quick response or resolution of cases

*Documents all captured transactions in the call management suite

*Collaborates with Team members to achieve the Key Result Areas set by Management

*Creation of timely and accurate LOA based on members requirements

*Schedule check up, confinement and surgery.

Virtual Assistant

  •  FREELANCE
  •  Oct 2020 - Present

*Respond to emails and phone calls

*Schedule meetings

*Book travel and accommodations

*Manage a contact list

*Prepare customer spreadsheets and keep online records

*Organize managers’ calendars

*Perform market research

*Create presentations, as assigned

*Address employees administrative queries

*Provide customer service as first point of contact

Education

BS COMPUTER SCIENCE

  •  South Ilocandia College of Arts and Technology
  •  Jun 2012 - Apr 2016

*Developer of the Year
*Analyst of the Year
*holder of Certificate in Visual Graphic Design NCIV