Services
Experience
Customer Support Specialist
*Screens and assesses coverage or non-coverage availments for quick response or resolution of cases
*Documents all captured transactions in the call management suite
*Collaborates with Team members to achieve the Key Result Areas set by Management
*Creation of timely and accurate LOA based on members requirements
*Schedule check up, confinement and surgery.
Virtual Assistant
*Respond to emails and phone calls
*Schedule meetings
*Book travel and accommodations
*Manage a contact list
*Prepare customer spreadsheets and keep online records
*Organize managers’ calendars
*Perform market research
*Create presentations, as assigned
*Address employees administrative queries
*Provide customer service as first point of contact
Education
BS COMPUTER SCIENCE
*Developer of the Year
*Analyst of the Year
*holder of Certificate in Visual Graphic Design NCIV