-Checking and responding to emails, as well as forwarding emails to certain person.
-Monitoring the CRM (system that manage customer data), for the active and pending listing.
-Checking the listings and collecting proper documents before approving and publishing to the market.
-Communicating to portals customer service for any sort of website malfunctions and problem.
-Checking every property website, for incorrect and inaccurate information to be properly revise and improve details and information of the published property.
-Receive inquiries and forwarding phone calls.
-Providing reports and requested documents to certain individuals.
-Photocopying and scanning documents.
-Receive clients in the office, offer drinks and directing clients to meeting area.
-Monitoring agent’s attendance and following up for any lacking documents needed to published their listings.
Keeping the reception area always nice, clean and well organized.