Debra Rueter
United States Experience
Team Lead
Starting in a world renowned destination at an early age I quickly rose through the ranks to become a highly valued Team Leader. I personally would manage communication and connectivity across 10 departments to ensure exceptional experiences for all clientele. Being the first point of contact for new clientele I would manage every aspect of the client acquisition: customer service, account management, sales and billing oversight and scheduling.
Successfully rebuilt a failing program to one of the top performing programs increasing customer base penetration by 15%
Successfully managed 30% of the company's highest grossing program and maintained that book of business for years
Creating a culture of teamwork and family post pandemic by providing a safe space
Growing my business by 10% each quarter I was managing a book of business in the Top 10 (out of thousands) of the company.
exceptionally managing the highest client tenure and retention on staff
Earned my spot in “Up and Coming Stars” to build on my leadership skills
Studio Coordinator
Managing all facets of the studio space and business I make sure all accounts are properly credited each month. members are engaged and happy and Social media content is recorded and adjusted. I have successfully created social media posts that have gone viral bringing more business into the studio. I have implemented new systems allowing for the space to move more efficiently and alleviating wasted energy by group instructors.
Partake in converting first timers into repeat customers.
Implementing new systems and procedures to make the studio run more efficiently allowing for the studio to save money per class.
Manage social media presence to bring in new members.
