Ahmed Sallam
United Emirates Gallery
Experience
Sales Manager
• Select, train, supervise and evaluate the branch staff to enhance individual productivity and
enable them to function according to job description.
• Support sales promotion activities including promotional campaigns, micro-marketing events,
and trade shows.
• Assist in performance appraisals, promotions and compensation activities for employees.
Sales Manager
• Reporting to the Branch Manager.
• Providing information and tools for the team to keep our monthly target closed and achieved
• Trying to maintain great relationship with existing customers to work on their new recommendations.
Customer Service Advisor (Call Center)
• Receiving inbound calls from customers to handle complaints, process orders, provide
information and answer questions. (Voice from June 2020 – March 2021)
• Handling 3 customers in the same time, on 3 different chat windows. (Chat from March 2021 –
December 2021)
Customer Service Advisor (Call Center)
• Receiving inbound calls from customers to handle complaints, process orders, provide
information and answer questions. (Voice from June 2018 – December 2018)
• Handling 3 customers in 3 chat windows in Arabic and English . (Chat from December 2018 –
February 2020)
• Top achiever on my chat team for June, July and October.
Sales Manager
• Reporting to the Managing Director.
• Monitoring and prioritizing action plans’ implementation timeline.
• Following up specifications for company products for projects On Site and Tender.
Account Manager
• managing and supervise heavy equipment accounts (Terex - Kaeser Compressors – Allmand Tower Light - Atlas Copco hydraulic Breakers)
• Reporting to Sales Director.
• Studying, researching, reviewing and reporting on competitors.
• Performing sales activities and negotiate sales price and discounts.
Product Manager
• Reporting to CEO.
• Managing the life cycle for the product door hardware and accessories (inventory-pricingspecification- negotiation- closing- delivering).
• Proper use and documentation of processes on OPENERP system.
Sales Executive
• Performing sales, trend, and profitability analysis.
• Anticipating the changing needs of customers.
• Top sales achiever for the third and fourth quarters
