freelancer
Email Verified Pauline Agius
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Member since December 25, 2021
Profile health 80%

all rounder

  • $26.00 - $30.00 / hr
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Hi Guys,

My name is Pauline; I’m new around here.

My objective is to find part-time work, that may eventuate into full time, perhaps – that will allow me to utilise my  creative and, or administrative abilities to the benefit of your business.

I am also eager to learn new skills, should you have the patience to teach me.

I already work full time, but would love to work on weekends also.

If you need a hand with anything, please do not hesitate to contact me.

Some of my skills include:
– Customer Service & Administrative Skills
– Data Entry Skills
– Creative, Writing, Digital & Illustration Skills
– Organisation, Time Management & Co-ordination Skills
– Professional Approach & Manner
– Can work alone or within a team

Please see my profile for further qualifications.

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Experience

Warranty & Service Operator

  •  Glen Dimplex

* Use of BMS (Business Management System)
* Taking payments over the phone via Credit Card
* Customer Service via Phone, Online Web Chat and Email
* Microsoft 10
* Troubleshooting
* Data Entry
* Liaising with other Staff and Superiors
* Approving Travel Costs
* Follow-Ups

Office All-Rounder

  •  Advanced Seed

* Customer Service (Phone, Web, Email and Face-to-Face)
* Sales
* Use of EFTPOS system
* Use of Jiwa system
* Use of Paula system
* Invoicing
* Purchase Orders
* Product updates (Website updates)
* Assistant to Sales, Dispatch, Marketing and General Manager
* Management of Personal, Sales and Great Aussie Lawns Website email inboxes
* Picking of Stock
* Freight Quotes
* Microsoft Word, Excel & Outlook
* Office Administration
* Reception duties
*Quarantine Compliance
* Writing and Issuing of Meeting Minutes


Operations Assistant

  •  The Farm Store

* Customer Service (Phones, Emails, Face-to-Face)
* Dispatch duties
* Online and Face-to-Face Sales
* Facebook inquiries & Content Management
* Updating & Moderating Website
* Microsoft 365
* Data Entry
* Use of Magento (CMS)
* Ad Hoc Administration
*Quarantine Compliance

Own Business

  •  Kidlets Ink.

* E-Marketing Co-ordination & Management, Content Writing, Design & Delivery of e-publications, Knowledge of auto-responder via Mail Chimp and Lists also.

* Management of subscriptions for data analysis, integrated through Social Media channels that I was also managing alone - and of which my Facebook page gained over 400 likes in just over three weeks.

* Management of Social Media Channels.

* Self-education of SEO (beginner) and Zero-Cost Marketing strategies via Udemy, and attendance of workshops for Branding, Marketing and Social Media also.

* Participation in Logo Design.

* Web Design for concept web page via WIX's online CMS.

* Goals and Planning, Liaising with Business Officials & Authorities, Liaised with Wholesalers, suppliers etc.

* innovations; Original idea negotiations with e-commerce business officials, confidentiality agreements & IP patent for my idea that was in place.

Receptionist

  •  Rutledge AV

* Reception duties
* Finance Administration
* General Administration
* Marketing Assistant - Content Writing & Industry Market Research

Online Copyright (DMCA) Content Administrator

  •  Red Bubble

* Website Administration
* Patrol & Management of Copyrighted images
* Online Moderations
* Issuing of Copyright / IP Letters
* DMCA & Non-DMCA Complaints
* Approvals, Delegation, Training & Task Management to Staff Members
* Remote Work Station
* Editing of Wiki Know-How site
* Google Docs
* Customer Service

Receptionist

  •  Women's Housing LTD

Education

Journalism for News Media

Desktop Publishing

Nuero linguistic Programming for Life Coaching