Timothy Sullivan
United States Experience
Growth Analytics & Operations Associate
• Helped build company's first automated reporting platform for top-line metrics, combining previously disparate data sources to provide a single source of truth for client-level insights to the business. Freed up 3+ FTEs’ effort previously spent on ad hoc and monthly reporting.
• Created an automated analysis for company’s first view into expected vs. actual client revenue, prompting the CFO to kickstart a major cross-functional effort for process improvement across Pricing, Internal IT, Sales Operations, Sales, Implementation, and Customer Success.
• Collaborated with the business to generate deeper insight into active pipeline trends, sales cycle time, and marketing campaign ROI.
• Created suite of self-service upper funnel key performance metrics dashboards for Sales & Marketing via Salesforce Wave Analytics.
Senior Associate, Financial Planning & Analysis
Conducted and presented corporate analytics projects across the company, from Marketing and Sales to Customer Success and R&D, for senior leadership and CXO suite.
Projects:
•.Created a client-level revenue reporting platform, for the 120,000+ providers on athena’s network, to empower Customer Success Managers to manage the performance of clients & drive actionable insights.
• Created a suite of self-service financial dashboards for CXO Suite & Senior Leadership via Tableau.
• Contributed heavily to virtual data room during athenahealth’s process to explore strategic alternatives, which culminated in its $6B acquisition by PE firms Veritas Capital and Evergreen Coast Capital
• Streamlined 3 disparate Headcount Planning & Recruiting systems via automated Snowflake scripts improving HR reporting & analysis used to drive headcount strategy for athena’s worldwide team.
Manager, Financial Planning & Analysis
Finance Business Partner for the Customer Success Division, managing a $225M+ budget informing company-wide Customer Success investment, implementation operations, and client relationship strategy.
• Construct financial models driving short & long-range planning, pricing, headcount geostrategy, process improvement, and more.
• Develop and present monthly/quarterly reporting exhibits for Customer Success leadership, CXO suite, and the Board.
• Assist with financial systems integration with Virence Health (post-acquisition merger) to consolidate reporting and planning.
• Maintain full P&L reporting and forecasting responsibilities for athena’s suite of Professional Service offerings. Inform strategy and drive scalability for new service offerings.
• Construct statistical models leveraging machine learning to forecast revenue for athena’s top revenue generating clients (+$300M) across 5 distinct product verticals.
• Helped hire & develop four FTEs focused on financial analytics.
Data Analytics Manager
Track and analyze Elastic Cloud’s business performance across the major Public Cloud providers - AWS, Azure, GCP, etc.
Analyze Cloud usage data and provide intelligence on Elastic’s cloud consumption across various dimensions such as solution areas, regions, etc.
Pull data and/or provide analytics to assist management decisions such as pricing and packaging initiatives
Analyze Cloud billing data to identify and make recommendations on Cloud cost savings and margin improvement opportunities
