• Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
• Handled inquiries, conducted research, and resolved issues relating to transactions and accounts
• Provided top-notch administrative support to staff in order to promote excellence in all areas of office operations.
• Established and maintained excellent customer relationships by responding to inquiries promptly and going above and beyond to meet unusual
• Took calls and answered and screened them to provide information, schedule appointments, and take detailed messages.
• Transferred and forwarded phone calls, visitors, and mail to the appropriate staff members.