Experience
Executive /Virtual Assistant
●Email Management
●Calendar Management
●Scheduling Meeting
●Events Booking
●Prepare End of Day Reports
●Business Operation Support
●Customer Support / Follow up with Shopify Orders-Abandon Carts
●Email Marketing through Squarespace
Accounting Services Associate
●Data Entry/Indexing between 80-200 invoices daily for existing and new business units
●Process between 100-300 invoice payments on a daily basis using various ERP Systems
Marketing Administrative Assistant
●Prepare monthly reports (Marketing and Budget Reports along with Allies Products Reports)
●•Prepare cheque requisition forms and monitor invoice payments
●Maintain office filling system
●Organize meetings and take detailed minutes
●Construct and distribute emails, reminders, correspondence memos, and letters to respective individuals/companies
●Answer incoming calls /inquiries from customers
● Distribute promotional items and forms (Flyers, Brochures, Pens, Pencils, Shirts, Enrolment forms, shared certificates) and maintain office inventories.
●Monitor social media marketing platforms (Facebook and Instagram) by responding to customer queries.
●Design promotional flyers, brochures, and templates for job /events advertisements
in the Gleaner, Jamaica Observer, and Social Media Platforms
●Design Powerpoint Presentations and reports in preparation for meetings
●Design monthly newsletters called Grapevine
●Send timely reminders to customers via SMS/Text messaging software regarding products and services and dormant accounts
●Engage in Road promotions
● Maintains the NPCB database of contacts (from in-branch and on-the-ground prospects) by entering new/prospective customer information for Branches Island-wide.
● Protect the clients and keep the client personal information personal by maintaining confidentiality with the client database