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Email Verified Ricki Richards
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Member since October 3, 2022
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Pursue perfection, achieve excellence

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My main interest lies in the customer service aspect of the industry and particularly in helping users who are having difficulties by providing prompt responses regarding any inquiries they may have. I will gladly accept any positions available within your company that suits my qualifications

I am a very hardworking individual and also very determined. I set high goals and stop at nothing to attain those set goals. I possess trait of an ideal employee. I am resourceful and trustworthy and most importantly I have a very strong English communication skills. I believe if given the opportunity, I can be a very valuable asset to your organization.

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Total Earnings

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Experience

Customer service representative

  •  Alorica inc.
  •  Jun 2016 - Dec 2016

I worked with Avis and budget. My responsibility was to book, modify or cancel car rentals.

Customer service representative

  •  Hinduja global services
  •  Dec 2016 - Jun 2017

I worked with Humana life insurance. I provided help with coverage and claims.

Customer service representative

  •  Sutherland global
  •  Mar 2020 - Jan 2021

I worked with Airbnb. I assisted with cancellation, modification and refund with both guest and host. I also offered general assistance as a community educator.

Collections officer

  •  Dec 2021 - Present

I assist with collection of credit card balances.

Education

Associate’s degrees in architecture and construction services

  •  Excelsior community college
  •  Sep 2018 - Present