Tasks & responsibilities

Performing customer sales and service transactions Maintaining a cash advance accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS
Promoting and processing a broad range of financial agency transactions through Australia Post's technology systems
Conducting and processing a number of identity services transactions, including Australian Passport Interview – establishing an applicant's identity with a highest levels of accuracy and compliance
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Accepting mail items for lodgement, and accurately assessing any applicable charges
Building rewarding relationships with customers by understanding their needs
Assisting with administrative duties such as stocktaking and record maintenance
Operating a lottery kiosk