RANDOLPH A. RICHARDS

Spot Valley Road, Rose Hall,

Montego Bay PO. #1, St. James

Tel. (876)-792-6055/ (876)-616-3667

randolphrichards8777@yahoo.com

QUALIFICATION SUMMARY

Consummate experienced working professional who is able to create integrated approaches to improve office performance. Highly motivated, trustworthy, ethical, and discreet and looking to providing excellent customer service.  A high performing team player, demonstrating enthusiasm, initiative with the ability to work well under pressure and consistently delivering quick and accurate results.

EXPERIENCE HIGHLIGHTS

Management & Supervision

• Assist with the training of new volunteers at the National Council on Drug Abuse
• Preaching, teaching Sunday School, and other ministry activities
• Manage course proposal process
• Clarify all academic and curricular issues, changes and updates in discussion with other departments, such as Student Records, Dean’s Office, Registrar Office, etc.
• Assisted in preparing public education materials, group interventions and drug testing.
• Provided individual and group counselling sessions.
• Coordinate youth related activities at the Word of Faith Deliverance Centre that promote community through fellowship, fun and faith development.
• Encourage youths to participate in all facets of the life of the community of faith, including worship, choirs, educational opportunities, Bible Camp, etc.
• Taught students ages 7-9 at the Flankers Resource Centre’s Summer School Programme in the areas of Basic Mathematics, Reading and Language Arts
• Host question and answer sessions on prescribed time
• Provide guidance to support facilitators
• Develop guidance programme for the Montego Bay Autism Center
• Teach City and Guilds English to the Career Advancement Programme students at the Western Hospitality Institute
• Promoting academic support programs to students and instructors, while increasing the use, breadth, and quality of these services.
• Maintain knowledge of and provide support to faculty, staff, and students for recruitment, orientation and curriculum procedures.
• Develop the Student Success Centre to ensure that students make a successful transition to the University, master the core student learning outcomes, enter the major program of their choice, and graduate in a timely manner.
• Taught life skills and employability skills to Food and Beverage , Electrical Installation and Housekeeping learners
• Taught Vocational Life Skills and other subjects  to students with mild and severe autism
• Conduct mock interviews and plan Job readiness seminars.
• Serve as faculty advisor for the Trainee Council of the Glendevon Centre of Excellence
• Provide career coaching and assistance with resumes and application letters for job searchers in the areas of Hospitality and Tourism and Electrical Installation.

Administrative Support.

• Review and with marking of assessment
• Schedule appointments and maintain accurate data on all clients.
• Preparing lesson plans
• Assisted with data entry and financial records on the Principal’s behalf at Chetwood Memorial Primary School
• Preparing monthly Trainee Job Placement forms for the Career Guidance Department.
• Responsible for performing various administrative duties to support current undergraduate and post graduate students.
• Review student records, ensuring that degree requirements are met for matriculation.

Customer Service & Reception

• Register incoming clients. Demonstrated ability to maintain composure and work efficiently while preserving strict confidentiality.
• Maintain ongoing communication with students from ECU.
• Answer inquiries; provide statistical information concerning enrolled students
• Facilitate dialogue with parents of the Montego Bay Autism Center regarding students’ progress

EMPLOYMENT HISTORY

Emmanuel Caribbean University, Montego Bay- September 2021- Present

Academic Support Coordinator (Part Time)

Montego Bay Autism Center, Montego Bay-    Aug 2020- September 2021

Guidance Counsellor/Vocational Life Skills Teacher

Western Hospitality Institute, Montego Bay –  May 2020- August 2020

English Instructor  (Distance Education Part Time)

HEART TRUST NTA  Glendevon Centre of Excellence Montego Bay- May 2018- March 2020

Career Development Officer/Instructor

Word of Faith Deliverance Centre Montego Bay-   June 2017- Present

Youth Pastor

National Council on Drug Abuse, Montego Bay  – October 2016 – April 2017

Prevention Officer Assistant

EDUCATION

The Mico University College                   Pending

MSC in Counselling and Social Work

Open Learning.com                      May 2020

Certificate in Mindful Emotion Coaching

Heart College of Innovation and Technology     May 2020

CISCO Certificate in Entrepreneurship

Alison.com                                    March 2020

Introduction to Teaching English as a Second Language

Alison.com                                    May 2018

Fundamentals of Human Resources Certificate

Alison.com                                                2017

Diploma in Accounting, Advanced Control and Operations

Bethel Bible College                         2012- 2016

BA in Theology, minor in Guidance and Counselling

Team Work School                       2008- 2012

Caribbean Examinations Council

COMMUNITY SERVICE

Ministry of Justice- Victim Services Division- June 2018- March 2020

Volunteer Social Worker

REFERENCES

Mrs. Suewana Malcolm Wright

Victim Services Manager

Ministry of Justice- Victim Services Division

Overton Plaza

Union Street, Montego Bay

Tel. (876)-426-4453/(876)-940-4967

Bishop Wellesley A. Plummer

Senior Pastor

Word of Faith Deliverance Centre

Catherine Hall, Montego Bay

Tel. (876) 875-2255/ (876) – 940-5642