Experience
Debt Collection Officer
I was required to manage delinquent loan accounts by calling them and discussing when they will be making their next payment and schedule a payment timeline and try to organize with them to get their debt paid off as soon as possible .
Customer Service Representative
I was requied to help customers on the phone with their inquires , solving issues in a quick time period and ensure the are 100 percnt satisfied . Also i was required to inform customers about our products and new promotions as a type of sales promotion for each call i received
Digital Marketer and Social Media Moderrator
As a digital marketer , i was required to work on marketing campigns , creating the concepts and strategues then executing the plan in order for the brand to increase publicity, sales and gain a bigger share in the industry. As a social media moderrator , I communicate with customers on our social media platforms as well as deal with customer reviews and handle any queries or issues they have with our services. Also creating captivating social media post that will grab attention and keep our brand trending in the right direction .