freelancer
Email Verified Mario Moore
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Member since December 28, 2021
Profile health 50%

Investing in new talent goes a long way.

  • $15.00 - $15.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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Ongoing Projects

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$0.00

Total Earnings

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Experience

Guest Service Agent

  •  Marriott Hotel
  •  Oct 2021 - Present

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures),identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.

Education

High School Diploma

  •  President's College
  •  Sep 2015 - Aug 2020

Business Studies Major

Bachelor's Degree

  •  University of Guyana
  •  Oct 2020 - Present

Marketing Major