At the time of my work at PLDT SME team, my duties and responsibilities were of the following nature:
· Provided secretarial support to the overall team.
· Created and maintained computer and paper-based filing and organisation systems for records, reports, and documents. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
· Received, processed, and distributed all incoming mail.
· Communicated with customers, employees and third parties to answer questions, disseminated or explained information, took orders and addressed complaints.
· Generated sales from existing and potential SME clients based within specific geographic locations.
· Prepared daily/weekly sales itineraries based on client-call targets, conducted daily visits as planned, and accomplished sales call reports (to include: opportunities on new and up/cross sell solutions, competitor information, customer feedback on service quality).

Was transferred from FWKES to the parent company SNC Lavalin in July 2016 under a redundancy programme initiated by the client for the project billable personnel. Because of no other position being available at that time was temporary offered a role of the front-desk receptionist to serve as the face of the SNC Lavalin Dubai Office before being seconded back to FWKES. At the time of my work at SNC my duties and responsibilities were of the following nature:
· Greeting visitors
· Screening and directing phone calls and distribute correspondence.
· Distributing Mail
· Administrative Tasks
o Performed a variety of clerical tasks, including drafting correspondence, preparing financial spreadsheets and creating presentations. Managed the calendars of senior team members and made business travel arrangements. Was charged with ordering office supplies, filing documents and making photocopies. On request, performed light bookkeeping tasks.

Originally hired in March 2014 to provide general secretarial support to the office was shortly selected (from 6 secretaries) to assist HR Manager in charge of overall HR, administration, recruitment/mobilisation, secondment and travel business within the framework of Shell Iraq Petroleum Development (SIPD)/ Majnoon Oil Field Development and ENI Zubair Oil Field projects. Left FWKES for the parent company SNC Lavalin in July 2016 was seconded to FWKES in July 2017 and promoted to the position of Senior Administrator (HR, Office Administration and Travel).
As a senior administrator, my duties and responsibilities were of the following nature:
· Assistant/Secretary to the HR Manager. (Duties and responsibilities are listed same in the below.)
· Reporting directly to the General Manager.
o Generated reports collected from the Finance Manager and Cost Engineer required for the presentation for the annual and quarterly board meetings.
o Prepare and distribute meeting notification as well as subsequent updates and changes for the board meetings.
o Coordinates with Executive Secretaries for scheduling the board of Director’s availability for the meeting and other tasks.
o Conduct research and prepare presentations or reports as assigned.
o Handle confidential documents ensuring they remain secure.
o Maintain electronic and paper records ensuring information is organised and easily accessible.
· Workplace operations.
o Point of contact in all office related issues and ensuring personnel safety is of the top priority and working environment are well-maintained by addressing and resolving the issues on time.
o Managed contractors/building management/facilities and price negotiations with office vendors, service providers and office lease, mail delivery services and other personnel that provide services to the company.
o Keeping track records of company licenses and responsible for the application/renewal using the DMCC portal.
o Manage inventory and ordering for all office, kitchen and pantry supplies.
o Liaised with finance, project managers, lead engineers, company legal attorney and vendors.
o Mentoring an office boy.
· Performed ad hoc and administrative tasks, ensuring the rest of the staff has adequate support to work efficiently and office activities and operations are efficient and in compliance with the company policies.

Work on ad hoc basis

• Creating social media content, scheduling posts, proposing content, and interacting on posts to boost engagement.
o CANVA – social media posts
o CAPCUT – video editing
• Booking and arranging travel, visa assistance, transport and accommodation for the whole family.

Company Summary: Mirath is a purpose-led investment company that focuses on long-term thematic trends. Addressing opportunities worldwide, we seek to help people lead better lives and fulfil their potential, while protecting the planet.
Currently, Mirath’s portfolio includes public markets, real-estate, private equity and venture capital investments.
The company further benefits society by making philanthropic grants to organisations working in the areas of education, health and human liberty.

• Collate data and write “Monthly Newsletter” to distribute to team members.
• Organized and maintained online company files, invoices, and other digital documentation.
• Facilitated weekly and monthly team meetings to communicate opportunity/deal status.
• Analyzed, track, and report on portfolio of investments in public markets, real-estate, private equity and venture capital investments.
• Creating charts and graph reports to present findings at team meetings.
• Researched market trends and analyzed competitors.
• Assisting manager with the drafting and finalizing of opportunity PPT presentations.
• Assisting the team in decision making.
• Processing monthly staff related payroll.