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Email Verified Leah Rose Taborada
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Member since October 20, 2022
Profile health 70%

Customer Experience Specialist - Vitual Assistant

  • $6.00 - $4.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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Hi. My name is Leah and I can make business or personal phone calls for you with a flexible schedule. I can be of whatever service you may need.

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Experience

Customer Experience Specialist

  •  Eperformax
  •  Nov 2017 - Nov 2021

I handle customers' concerns about orders, shipping, and billing. I also do escalations, disputes, and refunds.

Performance Analyst / Data Analyst

  •  ePerformax
  •  Apr 2022 - Oct 2022

I do contacts auditing and do evaluations for agents' behavior in a conversation. I provide feedback and coach agents to help them improve their performance. I also do weekly business reviews for the status of the team's performance. I create reports week by week to track and monitor the improvements of the team's performance.

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