Covington ga 30016

(470) 215-0640 404-922-6527

laurenphilpot0@gmail.com

Independent Contractor – Covington, GA 06/2015 – Present

Web Designer

• Assist in creating web pages for customers 
• Create the look, layout and features of a website
• Understand both graphic design and computer programming
• Help with maintenance and additions to the website
• Meet with clients and assess their needs
• Write and edit content, design webpage layout and determine technical requirements
• Update websites and create back up files

• Customer service rep- 
• Sitel Jan2021-May2022
• Assist in customer services needs  with  Turbotax taxes
• Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. …
• Empathy. …
• Adaptability. …
• Ability to Use Positive Language. …
• Clear Communication Skills. …
• Self-Control. …
• Taking Responsibility. …
• Patience.
• Customer service rep- 
• Broathpath 2019
• Assist in customers services 
• Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. …
• Empathy. …
• Adaptability. …
• Ability to Use Positive Language. …
• Clear Communication Skills. …
• Self-Control. …
• Taking Responsibility. …
• Patience.
• Customer service rep- 
• Sitel Jan 2019-May 2021
• Assist in customer services with Turbotax
• Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. …
• Empathy. …
• Adaptability. …
• Ability to Use Positive Language. …
• Clear Communication Skills. …
• Self-Control. …
• Taking Responsibility. …
• Patience.
• Customer service rep- 
• Sitel 2018-2019
• Assist in customer service with Turbotax
• Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. …
• Empathy. …
• Adaptability. …
• Ability to Use Positive Language. …
• Clear Communication Skills. …
• Self-Control. …
• Taking Responsibility. …
• Patience.
• Customer service rep- 
• United Healthcare 2021
• Assist in customer service in medicaid and medicare 
• Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. …
• Empathy. …
• Adaptability. …
• Ability to Use Positive Language. …
• Clear Communication Skills. …
• Self-Control. …
• Taking Responsibility. …
• Patience.

EDUCATION

School Name, ultimate medical academy — associate

MONTH 2016 – MONTH 2018

Medical administrative assistant

School Name, Strayer University — bachelor Degree

MONTH 2023 – MONTH 2030

Current in business administration 

PROJECTS

Daydays Creations photography

Blade 101 – Music artist

Jac – music booth

• Customer Service
• Team Player
• Social Media
• Data entry
• Email Mgmt
• Customer support
• Building logo
• Call center
• Appointment Setting

AWARDS

LANGUAGES

English

Beginner in Spanish