Experience
Notary Signing Agent
- Notarized 60+ customers loan documents, ensuring estimated 3.6 thousand forms were accurate and uploaded/mailed
Office Manager
Planned, organized, and oversaw 6 e-data systems and 2.1 thousand daily activities, providing support to an estimated 100+ thousand customers/7 Air Force bases culminating in achieving organizational mission goals
- Managed data entry and spreadsheets of 6 programs ensuring 97% successful method for tracking of base populations’ health.
- Generated estimated 10 thousand formal written correspondence by way of email, military-standardized letters, and Air Force Installation news articles, 99% quality communication results
- Analyzed and guided restructure of 23 critical programs yearly, recouping 1.2K manhours monthly resulting in 23% reduction of productivity errors
- Taught innovative problem-solving skills, establishing critical thinking mindset in 35 personnel leading to 46% increase in tasks’ efficiency during 50% manning loss