Kaitlain-May Gilmour
United States Experience
National passport center associate
Performs various functions to ensure applications are processed accordingly.
• Receive and assemble mail, verify batch count to prepare for the processing and organization of passport and passport applications
• Operates various office equipment and programs to scan and save electronic files for storage of documents
• Review photo images for correct alignment and quality for passport acceptability, attention to detail to ensure fee issues are presented according to guidelines and processed correctly
• Implements the policies of maintaining the security of documents while continuing to provide a high level of accuracy
• Inputs personal information into the database to ensure the accuracy of applicants information
Air Transportation
•Established standard operating procedures and trained logistical teams of 5 on managing the receipt, storage, and issuance of critical sensitive supplies and equipment; unloaded cargo from aircraft
• Acted as the radio operator and dispatcher who communicated progress and input electronic data records; maintained and submitted computer generated reports containing highly sensitive information with high pace environment
• Supported the development and enforcement of policies and procedures; served as the Team Chief and maintained property book documentation to record office policies, procedures, and safety standards for all logistical movement
• Produced manning schedules for the following work day, updated employee sheet to ensure correct certifications and trainings are inputted for leadership and dispatch knowledge
Education
Psychology
Half way through my associates degree then moving on to my bachelors
