freelancer
Email Verified Jenai Morrison
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Member since September 28, 2022
Profile health 30%

Get the job done

  • $5.00  / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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Experience

Quality Assurance Analyst

  •  24-7 Intouch
  •  Jan 2018 - Jul 2022

Auditing Customer Service agents interactions (calls, emails and chats), coaching and providing feedback, monitoring KPIs, data entry, creating training documents and leading training sessions, leading and participating in calibration sessions, making reports on quarterly and yearly performances etc

Education

Diploma in Practical Nursing

  •  HECOIN
  •  Sep 2017 - Sep 2018

Nursing Duties