Experience
customer service and sales
Work experience
Customer service and Tech support
Amazon U.S based 2018-2020 (resigned)
* Collecting source data such as customer’s name, email, address, and credit card information.
*Provide excellent customer service and satisfy customer's inquiries and solving problems.
*Tracking packages
*Assisting with the returning of items.
* Assisting a delivery driver to get a package to a customer on time.
* Setting up, troubleshooting and fixing Amazon digital services such as Amazon echo, kindle and fire Tv.
Sales representative
AT&T, Texas based 2018-2020
* Collecting source data such as customer’s name, email, address, and credit card information.
*Provide excellent customer service and satisfy customer's inquiries
* Sell products and services offered by AT&T.
* Meet all sales objective (At least 5 sales per day).
*Completing customers contracts and warranties
*Pulling products from inventory
* Accepting customer's payment and filling complete order.
Education
Associate degree
Acquired an Associate degree in general studies