Homoud Almansour
United Emirates Crafted Projects
Greenblock restaurant
https://www.instagram.com/greenblock.sa/Experience
CSR
Worked as a CSR intern where I learned and promoted most of the bank’s services including:
• End-to-end services to Alinma partners.
• Analyzed client’s financial situations and provided financial advice.
• Carried out communications with different units within the bank and head office.
• Built strong relationships within the bank, head office and with our partners.
process associate
Worked as a process associate in Alrajhi Bank where I handled settlements and claims with the following main responsibilities:
• Perform day-to-day operation duties of card operations specialize in settlements and disputes.
• Perform Visa, MasterCard, Mada GCC and UPI settlement reports.
• Performing Visa transfers of funds and carrying out all tasks within the timescales set.
• Verify all transactions have been executed in a timely and accurate manner.
• Responsible for handling all GCC claims both incoming and outgoing through GCCNET.
• Handling ATM and POS claims tasks in all levels.
Operations maneger
Built up a new brand where my main duties were:
• Develop and implement the company’s strategy.
• Develop a feasibility study and business plan.
• Define the business and marketing objectives.
• Develop policies and procedures for procurement and operation.
• Develop the organizational structure and training employees.
• Build relationships and establishing contracts with suppliers and companies of interest.
• Manage daily branches operation.
• Oversee sales and financials inclusive of invoicing and supplier payments.
• Reconcile expenses and credit cards sales.
• Analyze sales and expenses, develop monthly report and present to management.
• Develop internal hygiene and safety policies, procedures and templates.
Education
Bachelor's
Bachelor's degree in Banking.
