Fel Noval
United States Experience
Sr. Systems Engineer
• Monitor RAIDA Servers, RAIDA Mail Servers and Guardian Servers Up Time
• Responsible for deployment of New Servers
• Responsible for troubleshooting Server Issues
• Test RAIDA servers on a regular basis
• Find ways to increase the performance and Up Time of the RAIDA servers
• Test new RAIDA technologies including the Super RAIDA and scripts
• Organize security test on the RAIDA including administrating hacker bounty programs
• Develop a budget, plan expenditures, hire subcontractors
• Organize the Guardians Servers to provide a backup CDN in case there is a problem with CloudFlare
• Create dockers that can be used by the general public to help the RAIDA
• Help develop programming scripts such as the email recovery scripts
Network Operations Manager
• Oversee and manage Support Team for Helpdesk and MSP Customers
• Oversee and manage Azure onboarding, migration & Administration
• Oversee and manage Office 365 onboarding, migration & Administration
• Handles Office 365 and Azure
• Build and maintain network infrastructure
• Monitor the infrastructure, change requests, and operational performance
• Negotiate with vendors, outsourcers, and contractors to secure network products and services.
• Assess, approve, and administer all equipment, hardware, and software upgrades.
• Provide guidance to junior members of the team.
• Assist in the development and deployment of various cloud-based solutions to our clients
• Provide ongoing remote and phone support to end users
Systems Engineer
• Discover, plan, onboarding/implementation and support client to Office 365
• Discover, plan, onboarding/implementation and support client to Azure (IAAS)
• Handles RDS, AD, DFS, File Server deployment
• SharePoint Migration
• Support and troubleshooting for our contracted clients
• Document and transfer and share knowledge among our support team members
Education
Associate in Internet Information Technology
Associate in Internet Information Technology
Activities and Societies: Network and System Administration/Administrator
