Experience
Billing Manager/Audit Analyst
Completed audit of client’s utility bills
Maintained good relationships and communication with providers and clients to resolve discrepancies and ensure proper rates.
Created and combined organized utility invoices for residents.
Implemented company computer programs and created spreadsheets and other documents for tracking and monitoring any activities with individual accounts.
Provided prompt customer service to ensure client satisfaction.
General Manager
Oversaw many team members and delegated duties properly to ensure a great work environment and happy employees
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Maintained competitive rates and service with other hotels in the area
Attended to the needs of guests and employees by aiding and providing customer service in a fast-paced environment.
Data Entry/Typing
Worked on many writing/typing projects for clients.
Transcribed documents and ensured that clients standards were met.
Created spreadsheets and provided other data entry work.