freelancer
Email Verified Cassie Erland
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Member since December 31, 2023
Profile health 80%

Virtual assistant with experience in many areas of work!

  • $18.00 - $25.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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I have 5+ years experience in administrative support and a passion for helping businesses thrive. I am confident that I would be a valuable asset to your team.

From managing calendars and organizing travel arrangements to handling email correspondence and conducting research, I have a proven track record of providing exceptional virtual assistance. I am highly skilled in utilizing various software and tools to streamline processes and enhance productivity. Additionally, my strong communication skills and attention to detail enable me to effectively collaborate with clients and colleagues alike. I consistently exceed expectations by proactively anticipating needs, managing competing priorities, and delivering high-quality work within tight deadlines. I am confident that my strong organizational skills, resourcefulness, and ability to adapt quickly would allow me to thrive in a fast-paced environment.

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Experience

Billing Manager/Audit Analyst

  •  Conservice
  •  Sep 2021 - May 2023

Completed audit of client’s utility bills

Maintained good relationships and communication with providers and clients to resolve discrepancies and ensure proper rates.

Created and combined organized utility invoices for residents.

Implemented company computer programs and created spreadsheets and other documents for tracking and monitoring any activities with individual accounts.

Provided prompt customer service to ensure client satisfaction.

General Manager

  •  Best Western
  •  Oct 2019 - Nov 2021

Oversaw many team members and delegated duties properly to ensure a great work environment and happy employees

Organized all new hire, security and temporary paperwork.

Completed data entry, tracked resumes and maintained the applicant tracking system.

Maintained competitive rates and service with other hotels in the area

Attended to the needs of guests and employees by aiding and providing customer service in a fast-paced environment.

Data Entry/Typing

  •  Freelance
  •  May 2023 - Present

Worked on many writing/typing projects for clients.

Transcribed documents and ensured that clients standards were met.

Created spreadsheets and provided other data entry work.