• Using of ORBIT SOFTWARE was my daily basis job during my work.
• As I was involved with licensing Agency; worked for RTA as well in new file opening, re-activation of old files, payments, transferring of files from one to another institute etc.
• Responding to customer inquiries.
• Troubleshooting tech problems
• Handling complaints to building strategies for improving the overall customer experience and fostering loyalty.
• Answering questions about a company’s products or services.
• Delivering information about a company’s offerings.
• Developing and documenting knowledge into helpful content.
• Test booking, taking request, respond to an email, etc.