Experience
Waitress
My job description entail me:
*to greet and serve the guests
*providing detailed information on menus
*must be able to multi-task various side duties along with guest demands.
I should meet the high demands of the guests, by going above and beyond. To be a successful Waitress, I should be polite with guests, make sure they enjoy their meals. I should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Loan Agent/ Email Support/ Customer Service Representative
My Job required me to:
* Evaluate credit worthiness by processing loan applications and documentation within specified limits
*Interview applicants to determine financial eligibility and feasibility of granting loans.
*Determine all applicable ratios and metrics and set up debt payment plans.
*Communicate with clients either to request or to provide information.
*Justify decisions (approvals/rejections) and report on them.
*Complete loan contracts and counsel clients on policies and restrictions.
*Update job knowledge on types of loans and other financial services.
*Maintain and update account records.
*Assess customer needs, explore all options and introduce different types of loans.
*Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.
*Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
Intern( Document Imaging Technician)
My Job required me to:
*Outline a long-term storage strategy
*Adhere to regulatory requirements
*Work with colleagues to ensure consistency of documentation practice across the company
*Train employees on efficient documentation usage
*Assist with both internal and external audits
*Ensure documentation integrity
*Control access to documents
Education
City & Guilds English ( Level 3)
This course required me to make plans for my own writing, indicating key points, use format and structure suitable reason for writing. Listen and process information then put it in a simple format.