Adruraye Blake
Profile health 70%
Experience
Technical Support Agent
Troubleshooting cable, internet or phones for customers. Filling them in will billing info, such as which discount lowered billed for a particular month. Also issuing gift cards for new valid customers, transfer cx to retention if cancellation is needed for service. I even made accounts for nee customers signing up and it was Optimum so it was definitely very popular and busy. I was never not busy always on the go answering over 300 calls daily.
Education
Bachelors of science in Business Administration
Business is my major in currently studying and