This job entailed assisting third-party sellers on Amazon to create their accounts and assist with uploading their listing, payment, and disbursement issues. This job entailed troubleshooting technical issues with listings and account-related suspension, hold, and categorization among other general account queries.

This job also entailed assisting FBA sellers (fulfillment by Amazon sellers) who utilize Amazon shipping and storage services. Focused on helping sellers create FBA listings, creating shipments to send their products to Amazon's fulfillment center, and handled tickets surrounding lost, damaged, or customer-returned seller items along with disbursement or reimbursement, where necessary for these warehouse-related issues.

This job entailed clearing or blocking spam or inappropriate listings/ads from the site.

This job entailed assisting new users of the site with creating their listings or ads.

This job entailed responding to customer-related SMS or Whatsapp messages.

This job entailed sending and responding to emails.

This job entailed creating monthly social media ads relating to marketing purposes for traffic toward the company's site and services.

This job entailed responding to social media comments whether positive or negative and addressing issues posted on ads to provide resolution or clarity to these customers or potential customers.

This job entailed creating and documenting the company's monthly P&L reports along with providing daily reminders for each employer task and follow-ups

This job entailed other various miscellaneous tasks.

This job entailed assisting both guests and hosts/users of the site in creating their traveling or hosting accounts.

This job entailed assisting both guests and hosts with listings, selecting, lodging issues, payments, or reimbursements.

Assisted both guest and host with conflicts and resolved these between each.