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Email Verified Kwang Yoon
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Member since November 19, 2023
Profile health 80%

Aspiring IT Tech Support | Precision Problem Solver | Customer Service Champion

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Currently obtaining the CompTia A+ Network Certificate with a focus on technical problem-solving. Excelled in diverse roles, honing
skills in critical thinking, data analysis, and efficient collaboration from working in different restaurants such as the Cheesecake
Factory and Bj’s Brewhouse and restaurant. Demonstrated adaptability in fast-paced environments, minimizing errors and enhancing
team performance.

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Experience

Reviewer

  •  Remotasks
  •  Jan 2023 - Oct 2023

● Achieved a 95% task accuracy rate by meticulously evaluating and critiquing tasks as a Remotasks Reviewer, showcasing
exceptional attention to detail and dedication to quality assurance.
● Employed robust analytical skills to identify and document task-specific patterns and anomalies, contributing to the
refinement of training materials for new workers, emphasizing data-driven insights and process improvement.

Line Cook

  •  Bj’s Brewhouse and Restaurant
  •  Jan 2022 - Jan 2023

● Coordinated and streamlined cooking stations to efficiently handle multiple orders, contributing to a 5% reduction in wait
times during peak hours, emphasizing strong multitasking and workflow optimization skills.
● Maintained stringent food safety and sanitation standards, resulting in a consistent 95% score on health department
inspections, highlighting unwavering commitment to cleanliness and safety protocols.
● Facilitated the development of new kitchen staff by providing training and mentorship, reducing training periods by 5%, and
fostering a harmonious and skilled team, demonstrating effective leadership and instructional capabilities.

Education

Diploma

  •  El toro highschool
  •  Sep 2007 - Jul 2011

Highschool