Shanique Smith
Profile health 30%
United States Experience
Sales representative
Answering calls and assisting with bill inquiry and to upsell the different types of services offered.
Customer service representative
Taking calls / Chats and resolving customer issues, answering customer inquires.
A-bay Support
Provide support to new hires whilst they take their first calls.
Supervisor
Taking escalation calls, resolving customer issues.
Quality Analysis
Listen, evaluating and auditing calls. Ensuring that the policies of Amazon were being upheld.
