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Email Verified ERICK JONES
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Member since July 28, 2023
Profile health 60%

Solutions-driven leader with proven track record of success

  • $70.00 - $500.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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Accomplished and results-driven leader with over 22 years of experience successfully managing operations, projects, and talent initiatives across public and private sector organizations. Skilled at improving efficiency, implementing solutions, and empowering teams to drive business results. Strengths in:

  • Project Management – Led full lifecycle of initiatives; managed budgets, resources, timelines, risks. Improved on-time and on-budget project delivery by 25%.
  • Process Improvement – Analyzed processes; identified inefficiencies; implemented solutions improving productivity by 30%.
  • Change Management – Developed and executed strategies to drive adoption of changes improving user satisfaction scores by 40 points.
  • Team Leadership – Built and mentored high-performing teams; improved retention by 15%. Developed coaching programs to nurture talent.
  • Strategic Planning – Partnered with executives to develop long-term plans and execute key strategic initiatives.
  • Relationship Management – Forged partnerships across business units and functions to gain buy-in and achieve shared objectives.

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Experience

Operational Excellence Manager

  •  AWS
  •  Jul 2023 - Jul 2023

Managed initiatives to enhance operational efficiency and effectiveness for a business unit with $750M revenue.
Led planning and execution of new product launch improving speed to market by 20%.
Headed cross-functional team to build online portal improving customer satisfaction by 30%.
Partnered with leadership to set operational metrics and dashboards; spearheaded continuous improvement programs.

Education

MBA

  •  Columbia Southern University
  •  Oct 2019 - Apr 2022

Business fundamentals - Courses in accounting, economics, finance, marketing, operations, statistics, and strategy help build a strong business foundation. Students gain financial literacy, learn micro and macroeconomic principles, understand consumer behavior, and study organizational leadership theories.
Advanced management concepts - Advanced courses build on the business fundamentals and delve deeper into specialized topics like entrepreneurship, global business, managerial decision-making, brand management, business analysis, and more. Electives allow customization.
Leadership development - MBA programs emphasize developing leadership abilities such as managing teams, conflict resolution, project management, and interpersonal communication. Experiential learning like case studies and simulations are used.
Business strategy - MBA students learn to analyze complex business situations, evaluate alternative solutions, and develop strategic plans to achieve organizational goals. Capstone projects synthesize these skills.
Professional enrichment - Networking, resume workshops, mock interviews, and mentorships prepare MBA students for the competitive job market and build the business acumen and soft skills needed to advance their careers.