Experience
Chief Exexcutive Officer & Founder
Cultivated forward-thinking, inclusive & performance-oriented business culture to lead industry in innovation & push progress
Built productive relationships with industry partners & competitors to support strategic business objectives.
Managed partnerships & strategic business relations by negotiating contract terms & handling conflicts.
Developed key operational initiatives to drive & maintain substantial business growth.
Procured & coordinated new resources to achieve sales targets within optimal timeframes.
Collaborated with legal, accounting, and other professional teams to review & maintain compliance with regulations.
Fulfillment Center Associate
Operated warehouse equipment & reported instances of safety violations to management for risk reduction.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Interacted with AI robot "pods" to stow freight into until sold for another associate to "pick".
Met/exceeded quality and performance metrics while maintaining safe work area & operated within standard operating procedures.
Alternated goods in inventory by observing First-in & First-out approach to keep shelves organized and properly stocked.
Participated in Labor Sharing when requested by supervisors to assist in other areas of facility.
Department Manager & Staff Trainer
Increased Sales in Food Department by 125% within five months by appropriately merchandising, aesthetically displaying end-caps, cross-merchandised with other department managers, and restructuring department layout for a better "flow".
Partnered with District Manager to plan and execute floor moves & discussed new layout.
Worked actively with all management and both owners with new product ideas, challenges with procurement due to COVID-19 pandemic, and product shortages.
Motivated associates with coaching praise, & store bulletins acknowledging their successes.
Introduced new methods, practices, and systems while developing and implementing useful and proactive inventory management, and strategies for maximizing sales and cost-reducing goals.
Utilized industry best practices and expertise, developed a customer loyalty program, & discussed my analysis of sales reports and trends with necessary managers/owners - providing some new sources for suppliers I had initiated and established contact with.
Assisted with procurement, planning, creating, testing, and deploying system with my method of finding high-quality items - which exceeded the expectations of our regular customers.
Cultivated positive rapport with fellow staff, continuing to boost morale and promote retention, and over the course of a month - assigned each member their own "area" to manage and continue the influx the sales while maintaining the rigorous work we had overhauled the department with to make it a Top Performer (second) in the entire Company.
Attended Staff and Corporate Meetings, summarized meeting notes for those not present, helped owners with company growth (merchandising new stores, training newly hired staff, etc), and assisted with corporate office operations when owners were out of town on work-related business.
Education
High School Diploma
Curriculum tailored with Business specific electives in lieu of general studies. Courses included typewriting, computer labs that introduced WordPerfect, Excel, & other office essentials, Business Practices & Office Communications.
In Junior and Senior years, took Advanced Placement courses at SUNY Albany in Public Speaking, Public Policy, and College English 1 & 2
Member of the following Clubs:
Amnesty International, Key Club International, and Future Business Leaders of America.
No degree earned - Computer Programming & Business Course Credits earned
Credits earned in courses from: PASCAL and C++ Computer Programming, Human Resource Management, Arithmetic, English Composition, Telecommunications, and Software Applications.
No Degree Earned - Computers for Business Courses Credits Earned
Coursework, where credit earned, included: Pre-Calculus, Visual Basic, Microeconomics, & Advanced Computer Applications.
Also member of Student Volunteer Organization.
Certificate: Nursing Assistant
After attaining CNA Certificate, while working at a Carlton County Nursing Home, studies continued with classes in Psychology, Business Ethics, Advanced Composition, Medical Terminology, and Medication Concepts.
3.8 GPA
Ranked in Top 4% of Class.
Certificate - Medical Billing/Coding
Honor Roll & Deans List 2013.
4.0 GPA
Ranked in Top 1% of Class