Mary Rose Peusca
Experience
Hotel Operations Manager
Main Tasks:
Oversees daily activities on the hotel property including front desk operations, reservations, concierge and customer services
Responsible for operational efficiency, profitability, and customer satisfaction
Recruit train and monitor staff performance as well as manage payroll and inventory
Confirms reservation, collects proper payments for hotel accommodations and/or other hotel services, and the process by individually entering all details of customer reservations.
Remains on-site and on-call to respond to issues and hotel emergencies.
Help establish pricing and set up the Property Management System
Manages Social Media as well as other online platforms to ensure an increase in profit
Ditribution Center Supervisor
Main Tasks:
Supervises daily planning, organizing, and operations of a distribution center
Oversees one or more of the DC functions, including order processing, picking, packaging, shipping, and receiving.
Utilizes software, data, and analytics to optimize operations, track production metrics and anticipate and resolve problems
Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations.
Monitors inventory levels to ensure sufficient levels to fulfill all orders
Balances workloads as needed to achieve production and delivery goals for each shift.
Education
Marketing Management
2nd year- Undergraduate
Computer Hardware Services
Vocational Course with NCII
