A highly driven individual with social responsibility, affordability, realiability, honesty and professionalism are my main working principles. Experienced customer service intelligence in more than one industry as telecommunications services and hotel reservations industry with an expertise in account management and billing problems solving. More than one successful event were planned by me and my team with passion and enthusiasm for making it worth every working day. One of my strong points being able to express my thoughts and ideas easily and fluently more of expressive person who can translate articles fluently and professionally. Sports have always been a big and important part in my life, have been an Egyptian National team finswimmer, Egptian diving and lifesaving member, Crossfit and Rugby player. Worked as a swimming, crossfit and fitness coach with love and passion. All of these experience made me develop my emotional intelligence, problem solving, risk management and communication skills.