Muhammad Adnan Ashraf
United Emirates Gallery
Experience
Customer Service
Customer Service Coordinator at Dubai Airport
Responsibilities
Provided primary customer support to internal and external customers.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 7 to 10 daily flights.
Provided effective baggage service, locating displaced baggage with 100% accuracy.
Managed high-volume customer queries simultaneously through effective multitasks.
Administration Assistant
Key Responsibilities:
Perform daily administrative duties, arrange meetings and maintained excellent attendance record.
Managed payroll data entry and processing for 800 employees to comply with predetermined company guidelines. Maintained employee privacy and protected payroll operations by keeping all information confidential.
Performed research and data entry to support operations. Compiles and updates employee database records with filing and software.
Manage events, meetings and training session for mew employees.
Provide administrative support to company employees. Establish communication between the management and workers and ensure accurate and effective transmission between both parties.
