Moaz Samy
United Emirates Experience
Quality Assurance
• Monitoring each department daily process to make sure they keep their SLA and quality standards.
• Conduct employee training and evaluation and may provide support during the hiring and on boarding process.
• Detect the faults, bugs and loopholes, discuss with the involved departments how to solve them and modify the business process accordingly
Business Development Executive
• Nurture existing customers and look for new opportunities. - Finding and developing new markets to improving sales.
• Search for new products and services.
• Create effective partnerships with other companies.
• Actively approach targeted business clients (telephone, email, social networks, events.
• Search for new client leads & Create sales pitch and materials.
• Allocate accounts to account managers.
• Create contract. -winning proposals for current and prospective clients.
• Negotiate contract terms with clients and communicate terms to stakeholders
Mobile Engineer
• Provide level one and two repairs for smart phones parts replacement on spot.
• Provide initial technical diagnose and maintenance for smart phones on spot
• Provide customers with all the needed technical and technological information regarding the products.
• Providing after repair sales service and information for accessories and luxuries
Education
Bachelor of Commerce
• Graduated with a Good degree
