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Member since December 15, 2022

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Looking to organize and prioritize for others. I’m a master of documenting and look forward to helping

Forward-thinking customer success professional that serves as a technology subject matter expert, bolsters communication among key stakeholders to help identify technology gaps and opportunities, and influences roadmap prioritization. Accomplished in creating a training program for Caroo’s offshore Customer care team as well as onboarding and training the team.

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Experience

CX Eablement Manager

As CX Enablement Manager, my job is to equip our customer-facing teams with tools to help them work efficiently as Caroo grows. I work closely with our Customer Care, Sales, and Technology leaders to transform customer insights into themes that drive and inform Caroo’s product roadmap.

Education

Bachelors of Science in Business Administration- Marketing