freelancer
Email Verified Tirzah Lecky
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Member since October 27, 2022
Profile health 70%

Service with a smile.

  • $5.00 - $10.00 / hr
  • //highpaying.net/wp-content/uploads/2019/03/img-02-2.pngUnited States
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Hey there!

My name is Tirzah, I am a University graduate (B.Sc. Marketing and Management Studies)  with over seven years experience which includes sales, customer service, workforce  and reception.

I am located in  St Catherine, Jamaica.

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Experience

Clams Associatte

  •  GK General Insurance Limited
  •  Dec 2021 - Present

Processing claims, requesting, and vetting recovery documents
and advising settlement queries regarding the claims submitted
by the insureds. Communicating with clients via telephone,
email and or via broker with instructions for liability. Following
up with all insureds and brokers for outstanding documents/
requests.

Customer Service/Sales Agent

  •  Advantage Communication Limited
  •  Jul 2021 - Dec 2021

Service inbound and outbound calls from customers in
connection with their orders, complaints, and recommendations.
Upselling and cross-selling on clients’ products and finally
applying discounts/ concessions/ exceptions to customers’
orders based on the supervisor’s recommendation.

MARKSMAN LIMITED

  •  Smart Task Associate
  •  Mar 2020 - Apr 2021

Monitoring Security Contractor information within the SMS and Smart Task Workforce Compliance System. Manage
Shift Assignment: Late, Time off, Sick days, Absence, Day Off,
Overtime Etc.

UNIVERSITY OF THE WEST INDIES

  •  Sep 2017 - May 2018

Assist lectured and staff members with day-to-day errands,
setting up computer equipment, answering phone callas and
dispatching calls, scheduling meetings with students.

PETROJAM LIMITED

  •  Jul 2016 - Aug 2016

Enter gas orders into the data base to have the receipt generated
and a pickup time scheduled for retailers. Execute customer
surveys to ascertain the current price for gas at each gas station.
Create weekly report with information extracted from customers.

Education

Bachelor of Marketing and Management Studies

  •  University of the West Indies
  •  May 2022 - Present