Experience
Admin
• Managing clients incoming and outgoing calls.
• Making/cancelling tenancy and Municipality contracts on rak.ae.
• Managing properties on Property finder’s Manager and My CRM.
• Dealing with Clients for site viewing.
• Doing the filing work , SOA formats MOU etc for the clients and the units .
• General accounting.
• Maintaining the daily cashbox and office expense
PERSONAL BANKING ADVISOR
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions
• Meet personal/team qualitative and quantitative targets
• Build sustainable relationships and engage customers by taking the extra mile
• Managing softwares like CRM,flexcube, prime, bpm, iris etc.