Nicole Sampson
United Kingdom Experience
Administration customer service
• Drive sales.
• Follow up on outstanding issues
• Planning products range and preparing sales and stock plans in conjunction with the brief
• Working closely with representatives and store management to decide how goods should be to maximize customers interest and sales
• Controlling stock levels on the forecast of promotions
• Analyzing every aspect of bestseller and ensuring that bestseller reach their full potential
• Attract and retain customers through merchandising, check merchandising and prices daily
• Check stock availability and raise any issues to the representatives
• Sale Budgets - achieve profit margins and meeting targets
• Sustain growth /retention through building relationships with customers and clients
• Secure and Maintain assets through correct usage and proper floor coverage
• Handling customer queries
• Assisting and advising customers about the services rendered
• Any ad Hoc request from management
• Training of staff members
• Customer service.
Personal Assistant/Administrator
• Organizing of Files, Inventory list, Record keeping, tool list.
• Sending Monthly statements, EPWP, Safety Stats.
• Phoning Relevant people that the Job Requires You to do.
• Compiling Files Such as Safety files and task manuals
• Keeping Track of vehicle Check Sheets, Fas, Risk Assessments
• Cancelations, Upgrades, migration, keeping track of company phones contracts.
• Arranging dates for, disciplinary hearings
• Assisting colleagues with their work and provided them with relevant paper work.
• General Admin
• Making sure every day that the days Admin is completed, and errors are checked and rectified.
• Answering Phones
• Sending of email, writing Letters, spreadsheets, database.
• Making Appointments (booking necessary travel arrangements for departmental staff members,
• flights and accommodation.
• Frequent travels to different provinces, North West, Eastern Cape, Northern Cape, Western Cape, Free State.
● Invoicing
● Compiling tender documents Eskom and municipal tenders
● Compiling cv for TENDER documents for the employees and updating them.
● Keeping Track of all certificates and expiration dates
