have 19 years experience in Telecommunications which includes, network administration, information security, converged solution design, solution integration, proposal writing, business process management, operational support and service management, which includes MPLS VPN, Fibre, Microwave, Diginet, Satellite, Broadband solutions (WIFI, ADSL, APN), Internet, Hosting, Multicast, Enterprise Mobility, Virtualization, Call Center solution, VoIP, LTE, 3G, GPRS.

I have good knowledge of Telecom Business Process including eTom, ITIL, Enterprise Architecture Framework (TOGAF). I have experience in Siebel, Salesforce, Netcool, IBM MDN, TR069, Webforce.

I have over the years built a versatile career from strategic leadership, ability to identify business opportunities, complex problem solving, consulting, information security risk assessment, service support and incident management, business analysis, solution design and significant project management.

I am very skilled at business strategy, proposal writing, business and offering enablement, service management. I also worked in supporting customer services, incident management and reporting by ensuring that we meet customer SLA.
I also worked with Account Managers and assisted them with sales strategy and responsibilities, account acquisition & expansion, territory management, contract negotiations, market penetration.
I’m good in meeting revenue expectations, structuring customized offerings that meet client needs by ensuring confidentiality, integrity and accountably in dealing with their data, as well as positioning products, services, for company’s long-term success. I gather and analyses data regarding competitor pricing and products and ensure that the products and services I supply fit customer requirements and develop customer business cases to solidify company’s propositions with regards to enterprise products.